Made by Kersti respects your privacy, seeks to protect your personal data and complies with General Data Protection Regulations (GDPR).
We are registered with the Information Commissioner’s Office, ref ZB158775
In order to be open and transparent, the following information describes how we gather and use data.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
We need to know your basic personal data to provide you with marketing and website development and support services in line with any service agreement or contract you enter into with us. This includes providing you with service quotations and estimates and replying to service related queries via email or that you submit via the contact forms on our website.
We will not collect any personal data from you we do not need to provide and oversee the services we provide to you or for the purposes outlined on the form or page used to collect the information.
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalise, and expand our webste
- Understand and analyse how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
In order to comply with the Data Protection Act of 1984 and 1998, we follow procedures in the storage and disclosure of information that you have given to us, to prevent unauthorised access, misuse, alteration or loss of information under our control.
Our security measure may mean that we will require proof of identity before we are able to disclose information to you.
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example PayPal to process payments or Mail Chimp to send you marketing communications). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we ensure their own Privacy Policies are in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
When you give us personal information, we take steps to ensure that it’s treated securely. Once we receive your information, we make our best effort to ensure its security on our systems.
Whilst we take appropriate measures, both technical and organisational, to safeguard your personal data you provide us, we cannot guarantee that transmissions over the internet are totally secure, therefore the transfer of personal data via the internet is entirely at your own risk.
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years from the date you last entered into a financial transaction with us, after which time it will be destroyed.
We will hold your personal information on our systems for as long as is necessary to fulfil the purpose for which it was obtained.
Should you wish to unsubscribe from our mailing list we may still hold your personal data on our database to the extent permitted by law.
Your ‘right to be forgotten’ and access. You are legally entitled to access, modify, correct, revoke your consent and delete any data we hold relating to you and that you have the legal right to forbid this data being prevented to any third parties. You have the right to ask for a copy of the information Made by Kersti holds about you at any time.
Please use the contact details below if you would like to receive a copy. The accuracy of your information is also important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: firstname.lastname@example.org or you can telephone 075 2686 2531 during office hours.
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In addition, if you were referred to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.